AI WhatsApp Receptionist
Answers enquiries, gives information, handles requests and points people to the right service. Staff step in only when needed or asked.
Explore →
AI Business Automation on WhatsApp
Run your businessthrough WhatsApp —powered by AI.
From customer enquiries and bookings to bookkeeping, payments, electricity billing and tenancy management — automate everyday business operations from one intelligent platform.
One number, every automation
24/7 automated service
Human handover whenever needed
Receipt RCT-2214 issued
Payment proof validated
Routed to Sanjaya
Meter read · 298 units
9:41
ZN
WhatsAi Assistantonline
Morning — overnight: 34 enquiries answered, 6 bookings taken, 11 receipts filed.
08:02
2 payment proofs validated · 1 meter reading billed · 1 maintenance issue routed.
08:02
Anything need me?
08:03
Two items waiting for a humanLease variation · Unit 7B — and a refund over LKR 50,000
Message
Trusted by 4,000+ teams in 5 countries
NorthboundKōwhai Co.Meridian LabsTuataraFable & FernHarbourlineStudio NineArclightVeranoPinehillOcleyTreasure OrbitNorthboundKōwhai Co.Meridian LabsTuataraFable & FernHarbourlineStudio NineArclightVeranoPinehillOcleyTreasure Orbit
Section01
Why WhatsApp
Email gets ignored.
Email gets ignored.
WhatsApp gets read.
Two billion people open it every day, usually within minutes. The channel isn't the experiment — not being on it is.
WhatsApp
0%
Email
0%
Median open rate within the first 24 hours, across 4,000+ WhatsAi accounts.
- 0+
- people open it every day
- 0 min
- median time to first reply
- 0%
- click-through on templates
Section02
Ten flows
Don't read the feature list.
Don't read the feature list.
Watch it happen.
Each flow below plays out as you scroll — the conversation on the left, the record it produces on the right. Keep scrolling.
Scroll to play
01AI Receptionist
An enquiry arrives on your business number. It gets answered, understood and routed — before anyone opens a laptop.
- Enquiry lands
- Answered from your own words
- Routed
- Handed over
Someone messages the business number
No form, no hold music, no 'we'll get back to you within 48 hours'. They message the number already in their phone and get an answer.
24/7always answering
It answers from your knowledge base
Replies come from your documents, your rates, your policies — not a generic model guessing. What you haven't approved, it doesn't say.
0invented answers
It sends them to the right service
Enquiry, booking, billing question or complaint — each is recognised and pushed down the right path with the context attached.
9services on one number
And it knows when to fetch a human
Anything sensitive, unusual or explicitly asked for goes to a person, with the whole thread already read.
15 minhandover SLA
9:41
IP
Ishara P.online
Hi — is this the Colombo 03 office? Asking about a virtual office for my company.
09:12
Yes, that's us. Virtual office plans start at LKR 7,500/month and include a business address, mail and parcel handling, and 8 meeting-room hours.
09:12
See the plans
Book a viewing
Talk to a person
Book a viewing
09:13
noteIntent: virtual office · Colombo 03 · routed to Leasing
Also, we may need 6 desks from March — who do I talk to about that?
09:14
Handed to Dilani — LeasingFull transcript attached · responding within 15 min
Message
Enquiry loggedCaptured automaticallynew
NameIshara Perera
ServiceVirtual office
LocationColombo 03
SourceWhatsApp — direct
Routed to LeasingOwner: Dilaniopen
Second need6 desks from March
PriorityHigh
SLA15 minutes
TranscriptAttached
02WhatsApp Ledger
Send the bill. That is the entire bookkeeping workflow.
- Send it
- Read
- Categorise
- Reconcile
A photo of the receipt is the input
Staff and customers forward bills, invoices, receipts and income records as files or photos. Nobody opens accounting software.
0forms to fill
AI reads the document, not just the file
Vendor, date, amount, tax and reference are pulled off the image or PDF — printed, handwritten or a crumpled thermal slip.
96%fields captured first pass
It files the transaction where it belongs
Each entry is categorised against your chart of accounts, with the tax treatment applied and the original attached to the record.
1 secto file an expense
The books stay close to closed
Running totals, missing-document chasers and a month that reconciles because nothing waited in a shoebox.
4 daysoff month-end close
9:41
RA
Ruwan — Accountstyping…
Receipt_Ceypetco.jpg1.2 MB
08:41
Read it — Ceypetco Kirulapone, 12 Feb, LKR 14,500. Fuel. VAT LKR 1,595 captured.
08:41
Correct
Change category
Add a note
Correct
08:42
noteFiled · Vehicle & Fuel · original attached to entry #2214
February so far: LKR 486,300 in, LKR 212,940 out. Three receipts still missing — want the list?
08:42
Message
Ledger entry #2214Vehicle & Fuelfiled
VendorCeypetco Kirulapone
Date12 Feb 2026
AmountLKR 14,500.00
VAT capturedLKR 1,595.00
DocumentReceipt_Ceypetco.jpg
February positionLive, not month-endopen
03Billing & Payment Validation
Invoice out, proof in, receipt back — without a person checking a bank statement.
- Invoice
- Pay
- Validate
- Receipt
The invoice goes out in the thread
Generated from your rates and sent where they already read messages. Online payment or bank transfer, their choice.
LKRor any currency you bill in
They pay the way they actually pay
Card, online gateway, or a bank transfer with a slip photographed on the way out of the branch.
2 tapsfrom invoice to paid
AI checks the proof against the invoice
Amount, reference, account and date are matched. Mismatches are flagged rather than quietly accepted.
0unverified payments filed
The receipt issues itself
Numbered, sent, and written to the ledger the same second — no month-end scramble to work out who paid what.
instantreceipt issue
9:41
NR
Nimali R.online
InvoiceLKR 38,500INV-2214 · due 28 Feb
10:31
Transferred just now
10:41
BOC_transfer_slip.pdf210 KB
10:41
Matched — LKR 38,500 to BOC ••4471, reference INV-2214, today 10:39. Verified.
10:41
Receipt RCT-2214 issuedSent to customer · posted to ledger · invoice closed
Message
Invoice INV-2214Nimali Rajapaksasent
Virtual office — MarchLKR 32,000.00
Meeting room, 4 hrsLKR 6,500.00
Amount dueLKR 38,500.00
Receipt RCT-2214Payment validatedpaid
MethodBank transfer — BOC ••4471
ReferenceINV-2214 — matched
Received10:39 today
Paid in fullLKR 38,500.00
Verified by AI
7 more flows
You've seen three.
You've seen three.
7 are still running.
A meter photo becoming a delivered bill, live calendar booking, the monthly rent run with AI-validated payment slips, in-chat checkout, 24/7 support, the virtual-office front desk and hazard reporting.
- Smart Meter Reading
- Calendex Booking
- Tenancy — Rent Collection
- Customer Support
- Virtual Office
- Checkout with WhatsApp
- Hazard & Issue Reporting
Unlock the remaining 7
Enter your work email and we'll send a six-digit code.
Prototype — no email is sent and nothing is stored. The code appears on the next step so the flow can be tried.
Enter the code
Sent to .
Prototype code:
Unlocked — 7 more flows below.
Keep scrolling — or pick this up where the product actually lives.
Continue on WhatsAppOpens a real WhatsApp thread with your reference filled in.
04Smart Meter Reading
A photograph of a meter becomes a calculated, delivered bill.
- Snap
- Read
- Calculate
- Bill
Someone photographs the meter
Caretaker, tenant or owner — anyone with the number can send the reading in. No clipboard, no site visit, no transcription.
1 photothe whole input
AI reads the digits off the dial
Digital or analogue, glare or dust. The reading is checked against the previous one so a mis-read shows up immediately.
±0transcription errors
Consumption and tariff, worked out
Units since last reading, your tariff bands, fixed charges — all applied without anyone opening a spreadsheet.
298units this cycle
The bill goes out on its own
Issued to the right unit, added to that unit's ledger, chased if it goes unpaid.
0clipboards
9:41
7B
Unit 7B — Tenantonline
Meter · Unit 7B
17:04
Reading 48,216 kWh — Unit 7B. Previous was 47,918 on 24 Feb.
17:04
298 units × LKR 42.50, plus LKR 750 fixed charge = LKR 13,415.
17:05
Send the bill
Adjust tariff
Flag this reading
Send the bill
17:05
Bill EB-0325 sent to Unit 7BDue 28 Mar · posted to the unit ledger
Message
Meter readingUnit 7B · March cycleread
Current48,216 kWh
Previous47,918 kWh — 24 Feb
Consumption298 units
Read confidence99.2%
Bill EB-0325Issued to Unit 7Bsent
298 units × LKR 42.50LKR 12,665.00
Fixed chargeLKR 750.00
Due 28 MarLKR 13,415.00
05Calendex Booking
Live calendar slots offered, chosen and confirmed inside the conversation.
- Ask
- Offer
- Confirm
- Remind
They ask for a time, not a form
Meetings, office appointments, property viewings — the request arrives in words and is understood as a booking.
1 threadno booking page
Only genuinely free slots are shown
Read straight off the real calendar, so two people can't take the same 2pm.
0double bookings
Booked, confirmed, on the calendar
Written to the right person's calendar with the customer's context attached to the event.
instantconfirmation
And chased so they turn up
A reminder the day before, a one-word reschedule, and a follow-up if they go quiet.
2.4×show-up rate
9:41
AF
Aroshi F.online
Can I see the Nawala property some time this week?
13:20
Yes — here's what's genuinely free.
13:20
Wed 10:00
Thu 14:30
Sat 09:00
Thu 14:30
13:21
Viewing #221 booked · Thu 14:30Added to Dilani's calendar with the enquiry attached
I'll remind you Wednesday afternoon. Reply RESCHEDULE any time and I'll re-open the slots.
13:21
Message
Viewing #221Nawala property · 45 minconfirmed
MTWTFSS15161718192021
Thu 14:30Aroshi F.
Follow-up scheduledAutomaticqueued
ReminderWed 14:00
RescheduleOne-word reply
If no-showRe-offer next 3 slots
06Tenancy — Rent Collection
Monthly invoices go out on their own. Tenants upload the payment slip. AI validates it and sends the receipt.
- Invoiced
- Uploaded
- Validated
- Receipted
The rent run goes out by itself
On the first of the month every occupied unit is invoiced — rent, utilities and any recurring charge — without anyone opening a spreadsheet.
24units invoiced in one run
The tenant sends the slip, not an email
They pay however they pay, photograph the bank slip and send it back in the same thread. No portal, no login, no attachment lost in an inbox.
in-threadproof of payment
AI checks it against the invoice
Amount, reference, account and date are matched to the invoice for that unit. Anything that doesn't line up is flagged instead of quietly accepted.
0unverified payments
Receipt out, ledger updated, arrears shrink
The receipt issues automatically, the unit ledger updates, and the late-fee clock stops. Whoever hasn't paid is still on the list.
instantreceipt and reconciliation
9:41
7B
Unit 7B — Tenantonline
Rent run · 1 March
24 units invoiced automatically
InvoiceINV-3007Unit 7B · due 5 Mar
09:00
Paid this morning
10:18
Rent_March_slip.pdf190 KB
10:18
Matched — LKR 96,850 to Commercial Bank ••2210, reference 7B-MAR, today 09:52. Verified.
10:19
Receipt RCT-3007 issuedUnit ledger updated · no late fee applied
Message
Rent invoice INV-3007Unit 7B · Marchsent
Monthly rentLKR 95,000.00
Water chargeLKR 1,850.00
Due 5 MarchLKR 96,850.00
Receipt RCT-3007Validated automaticallypaid
MethodBank transfer — Commercial ••2210
Reference7B-MAR — matched
Received09:52, 3 March
Late feeNot applied
Paid in fullLKR 96,850.00
Validated by AI
07Customer Support
Questions, orders and bookings answered around the clock — from your approved information, never a guess.
- Ask
- Answer
- Act
- Escalate
The question arrives at any hour
Saturday night, a public holiday, ten minutes before a flight. It gets an answer at the moment it is asked.
24/7no queue, no hold
From your knowledge base, in your words
Trained on your documents, website, FAQs and the sources you approve — so the answer is the one your team would have given.
0made-up answers
It can do the thing, not just describe it
Orders, changes and bookings are carried out in the thread rather than handed back as instructions to follow elsewhere.
in-threadorder and booking
And it never bluffs
If the answer isn't in what you approved, it says so and brings in a person instead of improvising.
alwayshonest about limits
9:41
CD
Chamath D.online
What time does the Colombo office close on Saturdays?
21:47
Saturdays 9:00–13:00, closed Sunday. Public holidays follow the bank calendar.
21:47
Can I add another meeting-room hour to my March plan?
21:48
Yes — LKR 1,600 per extra hour. Shall I add it and bill it with March?
21:48
Add 1 hour
Add 3 hours
Not now
Add 3 hours
21:49
Added to the March planConfirmation sent · billed with INV-2291
Message
Answer sourceKnowledge baseverified
QuestionSaturday opening hours
SourceOperations handbook v4
Confidence98%
Staff time usedNone
Plan updatedMarch · Meridian (Pvt) Ltdqueued
3 extra meeting-room hoursLKR 4,800.00
Added to MarchLKR 4,800.00
08Virtual Office
Letters, parcels, meeting requests and the whole front-desk day, run from the same thread.
- Arrives
- Notified
- Instructed
- Logged
Something lands at your address
A registered letter, a courier parcel, a walk-in asking for you. The front desk is automated, not absent.
same minuteyou know about it
You hear about it in seconds
Photographed, identified and sent to the right company thread — not left in a tray until someone visits.
0unopened trays
You reply in words, not a form
Scan it, hold it, forward it, refuse it. The instruction is carried out and confirmed.
4standing instructions
And the office keeps its own record
Mail, parcels, meeting rooms and visitors, all logged against the company for whenever you need the history.
1record of the day
9:41
MP
Meridian (Pvt) Ltdonline
Front desk · registered post received
Sender: Inland Revenue
Envelope · registered post
10:12
Registered letter received for Meridian (Pvt) Ltd. Scan it, hold it, or forward?
10:12
Scan and send
Hold for pickup
Forward to me
Scan and send
10:14
IRD_Notice_scan.pdf480 KB
10:21
Mail item #0912 closedScanned, delivered and filed to the company folder
Message
Mail item #0912Registered postnew
ForMeridian (Pvt) Ltd
SenderInland Revenue
Received10:12 today
ActionAwaiting instruction
Front desk todayAutomatically loggedopen
Mail items6
Parcels2
Meeting rooms booked3
Visitors expected4
09Checkout with WhatsApp
Your store hands the cart to WhatsApp. They pay by link or by slip — then choose their delivery slot.
- Handed over
- Paid by link
- Or by slip
- Delivery booked
The cart arrives by API
Your store calls WhatsAi as the customer checks out, and the basket appears in their thread. No redirect, no account to create.
1API call
A Stripe link, in the conversation
Card, wallet or local method — the payment opens and completes without leaving the thread they started in.
2 tapsto paid
Or a bank transfer, validated by AI
Where transfers are normal, they photograph the slip. Amount, reference and account are matched to the order before it moves on.
0manual checking
Then they pick a delivery slot
Calendex offers real windows against your delivery capacity and holds the one they choose.
in-threadslot booking
9:41
DS
Dinuka S.online
Cart handed over from your store
3 items · LKR 24,600
InvoiceLKR 24,600Order ORD-8841 · 3 items
19:04
Pay by card here, or send a bank slip — whichever is easier.
19:04
Pay by card
Bank transfer
Bank transfer
19:06
Payment_slip_ORD8841.pdf160 KB
19:07
Matched — LKR 24,600, reference ORD-8841. Verified, and your receipt is on its way.
19:07
Tomorrow 09:00–12:00
Tomorrow 14:00–17:00
Sat 09:00–12:00
Tomorrow 14:00–17:00
19:08
Delivery booked · tomorrow 14:00–17:00Order paid · receipt sent · slot held in Calendex
Message
Order ORD-8841Handed over by your storeunpaid
3 itemsLKR 23,100.00
Delivery — Colombo 05LKR 1,500.00
TotalLKR 24,600.00
Delivery bookedPaid · receipt RCT-8841 sentconfirmed
MTWTFSS15161718192021
Tomorrow 14:00–17:00Dinuka S.
10Hazard & Issue Reporting
Anyone on site reports a problem with a photo. It is recorded, classified and sent to whoever should act.
- Report
- Classify
- Route
- Close
A photo and a sentence is the whole report
No portal login, no form with eleven required fields. Occupants use the number they already have.
2taps to report
AI works out what it is and how urgent
Type, location and severity are recognised — and anything with a safety implication is flagged as one.
autoseverity and safety flag
It goes to the person who can fix it
Trade, contractor or manager, with the photo, the floor and the reporter already attached.
same dayrouting
With evidence that it was done
Resolution, time taken and proof are held against the property, not in someone's messages.
fullaudit trail
9:41
F3
Floor 3 — Occupantonline
There's water coming through the ceiling in the 3rd floor corridor
07:52
3rd floor corridor
07:52
Logged as water ingress — high priority, with a slip risk on the walkway. Maintenance has been told.
07:53
noteClassified: water ingress · high · safety flag raised
Routed to Sanjaya — MaintenancePhoto, floor and reporter attached
Fixed — valve replaced
11:30
Issue #204 closedEvidence attached · resolved in 3h 38m
Message
Issue #204Reported by an occupanthigh
TypeWater ingress
Location3rd floor corridor
Safety flagSlip risk
Evidence1 photo
ResolvedValve replacedclosed
Attended bySanjaya — Maintenance
Time to resolve3h 38m
ProofPhoto on close
Held againstProperty record
Closed with evidence
Section03
Inside the engine
The same flow you'd build.
The same flow you'd build.
Watch a message travel it.
This is the real builder canvas — validation, branches, messages, API calls. Each run below is one WhatsApp message firing through the graph, node by node, the way a signal propagates through a network.
Start
API validationn-02
Do we already know this number?
contact.type == "tenant"
TRUERegistered tenant
FALSEAnyone else
Messagen-03
Hi Nadeesha 👋 What do you need today — Support, Receipt, Request Bill or Car Park?
Request Billreply 1
Supportreply 2
Messagen-04
Welcome to Union Place. Are you after a Private Office or a Co-working desk?
Private Officereply 1
Co-working deskreply 2
API calln-05
Fetching unpaid invoices…
GET/api/im/invoices?status=unpaid
API calln-06
Opening a maintenance ticket…
POST/api/im/tickets
API calln-07
Fetching live listings…
GET/api/im/listings
API calln-08
Fetching gallery photos…
GET/api/im/listings?view=gallery
End
End
End
End
→inbound"bill pls" — +94 71 ••• 41200ms
Swipe the canvas sideways to follow the whole graph.
Section04
Services to highlight
Twelve services.
Twelve services.
One number.
Everything WhatsAi does, in plain terms. Turn on what you need; the rest stays out of the way.
WhatsApp Customer Support
Questions, support requests, orders and bookings handled 24/7 from your own approved knowledge base.
Explore →
WhatsApp Ledger — AI Bookkeeping
Send bills, invoices, receipts and income records as files or photos. AI reads them, extracts the detail, categorises and keeps the books in order.
Explore →
Automated Billing & Payment Validation
Issue invoices, collect by online payment or bank transfer, accept proof of payment in-chat — AI validates it and issues the receipt.
Explore →
Smart Meter Reading & Billing
Photograph an electricity meter. AI reads it, works out consumption, generates the bill and sends it on.
Explore →
Virtual Office Management
Letters and parcels, meeting requests, client appointments, calendar bookings and the rest of the virtual-office day, in one place.
Explore →
Calendex — Automated Booking
Customers book meetings, office appointments and property viewings straight into free slots. Confirmed and kept tidy automatically.
Explore →
AI Knowledge-Base Chat
An assistant trained on your documents, website, FAQs and approved sources — so staff stop answering the same question twice.
Explore →
Tenancy Management Automation
The whole tenant journey: listings, enquiries, viewings, onboarding, agreements, deposits and key money, rent, late fees, inspections, utility billing and comms.
Explore →
AI Hazard & Issue Reporting
Occupants report maintenance or hazards by text, photo or document. AI records it, categorises it and routes it to whoever should act.
Explore →
Checkout with WhatsApp
Your store hands the cart straight to WhatsApp. Customers pay by Stripe link or upload a slip for AI validation, then book their delivery slot in Calendex.
Explore →
AI Bookkeeping Process
The full pipeline behind the ledger: capture, extraction, categorisation, tax treatment, reconciliation against the bank, and a month-end pack your accountant can work from.
Explore →
Section05
What it covers
Three jobs,
Three jobs,
one thread.
01
Front desk
The receptionist, the support agent and the knowledge base — on the number customers already have open.
- AI receptionist and routing
- 24/7 support from your own documents
- Knowledge-base answers, not guesses
- Human handover on request
02
Back office
Photograph it and it becomes a record: bills, receipts, payment proofs, meter readings, invoices.
- AI bookkeeping from photos
- Invoice generation and delivery
- Payment proof validated automatically
- Receipts issued and filed
03
Property & premises
Listing to agreement to rent to the leaking tap, plus the virtual-office day around it.
- Viewings booked into free slots
- Agreements, deposits and key money
- Rent, late fees and utility billing
- Hazard and maintenance routing
Section06
Who it's for
Built for the people
Built for the people
who run the place.
Offices, property managers, landlords and service businesses — with the flows each of them actually runs.
Run the front desk without staffing it
Enquiries, tours, meeting-room bookings, mail and parcel notifications, member billing and the day-to-day office admin — all through one number.
24/7enquiry cover
0missed tours
Do you have a hot desk free tomorrow?
Yes — 9am to 6pm, LKR 2,500. Shall I book it?
Please do
Integrations
Connect your
Connect your
go-to tools.
Calendars, accounting, payments, storage and automation platforms. Calendex is built in, so bookings never need a third-party scheduler.
CalendexBuilt in
WhatsApp Business
Meta
Google Calendar
Google Drive
Google Sheets
Gmail
Xero
QuickBooks
Stripe
PayPal
Wise
Razorpay
Zapier
Make
Notion
Zoho
Section07
Key benefits
What changes
What changes
on day one.
24/7 automated customer service
Enquiries answered at 3am, on a public holiday, during a rush.
Less repetitive admin
The questions and the data entry that eat the working day stop reaching people.
Faster responses
Replies land in seconds instead of sitting in an inbox until someone is free.
Less paperwork
Photograph a document and it becomes a record — no re-keying, no filing tray.
AI document & image processing
Bills, receipts, payment slips, agreements and meter photos, read and understood.
Automated bookings
Free slots offered, chosen and confirmed without anyone opening a calendar.
Billing and payment verification
Invoices out, proof of payment validated, receipts issued automatically.
Centralised records
Every conversation, document, payment and decision against the right customer or unit.
Human handover whenever needed
Automation steps aside the moment a person should be in the conversation.
Built for how you operate
Offices, property managers, landlords and service businesses.
Human handover is always available — automation stops the moment a person should take over.
Success stories
The receipts.
Top-Tier Talent
Recruitment
Placed 3× more candidates with a bot that screens overnight
Screening questions ran while recruiters slept; qualified candidates arrived pre-tagged each morning.
3.1×placements
71%screening automated
KeyStaffers
Staffing
Cut time-to-first-response from 9 hours to 4 minutes
Shift offers now go out as broadcasts and get claimed in-thread, first come first served.
4 minfirst response
2.4×shifts filled
Teethz Tantra
Dental
Halved no-shows with reminders people actually open
Two reminders and a one-tap reschedule replaced a receptionist's whole afternoon of phone calls.
49%fewer no-shows
12 hrsadmin saved weekly
LandSale4u
Real estate
Qualified 68% of enquiries before a human replied
Budget, timeline and location captured in the first four messages, then routed by territory.
68%auto-qualified
3.4×site visits
Tejraj Group
Property
Booked 2,100 site visits from one campaign weekend
A segmented broadcast to past enquirers, with slot booking built into the same thread.
2,100visits booked
9.1%reply rate
Treasure Orbit
Retail
Recovered 27% of abandoned carts inside 15 minutes
An eight-minute nudge with the item held, and a pay link that opened right in the chat.
27%carts recovered
$214kattributed
Ocley Group
Services
One number, twelve agents, zero collisions
Routing rules and internal notes ended the group-chat scramble over who replies.
12agents
0duplicate replies
Nirman Greens
Housing
5× ROI on WhatsApp inside a single quarter
Ad clicks landed in chat, got qualified, and closed without ever touching a landing page.
5.0×ROI
$0.61cost per conversation
Section08
Free tools
Working tools,
Working tools,
no signup.
Both of these actually run in your browser. Nothing is sent anywhere.
WhatsApp link generator
Turn any number into a click-to-chat link with the first message pre-filled.
Enter a full number to build your link…
WhatsApp QR code generator
Print it on a receipt, a shelf edge, a business card. It opens the chat with your message ready.
Section09
Pricing
Priced per conversation,
Priced per conversation,
not per seat.
Meta's conversation fees are passed through at cost, on a separate line. What's below is the WhatsAi layer.
Monthly
Yearly
Save 20%
Starter
For founders proving the channel works
£25/mo, billed yearly
Get started
- 1,000 conversations / mo
- AI chatbot · 3-node builder
- 2 agent seats
- Catalog & pay links
- Campaign analytics
- Email support
Growth
For teams running campaigns weekly
£82/mo, billed yearly
Get started
- 10,000 conversations / mo
- 50-node chatbot + AI agent
- 10 agent seats & routing
- A/B testing & attribution
- CRM two-way sync
- Priority support
Scale
For multi-brand, multi-country operations
£255/mo, billed yearly
Get started
- 100,000 conversations / mo
- 600-node chatbot studio
- Unlimited seats + SSO
- Data residency & audit logs
- Full API + webhooks
- Dedicated success manager
Compare the plans
| Feature | Starter | Growth | Scale |
|---|---|---|---|
| Conversations included | 1,000 | 10,000 | 100,000 |
| Agent seats | 2 | 10 | Unlimited |
| Chatbot nodes | 3 | 50 | 600 |
| Contacts | 5,000 | 50,000 | 100,000+ |
| Click-to-WhatsApp ads | — | ||
| Catalog & in-chat payments | |||
| CRM two-way sync | — | ||
| Meta Ads integration | — | ||
| AI agent & template studio | — | ||
| SSO, audit logs, residency | — | — | |
| Green tick application support | |||
| Dedicated success manager | — | — |
How WhatsApp charges
Meta bills per 24-hour conversation window, by category. Every reply inside that window is free.
Marketing
Promotions, offers and re-engagement. Requires opt-in and an approved template.
Utility
Order updates, receipts, delivery windows — anything transactional.
Authentication
One-time passcodes and login verification.
Service
Your replies inside a 24-hour window a customer opened. Free on most plans.
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In practice
What it replaces.
“We switched off our chat widget entirely. Everything runs through WhatsApp now, and the bot handles four out of five conversations before anyone on my team wakes up.”
“The abandoned-cart journey paid for the whole platform in eleven days. We didn't change the offer — we changed when we asked.”
“Twelve agents on one number with no collisions. The internal notes alone stopped us re-asking customers for context every single time.”
Resources
All articles
From the blog.
Playbook · 12 Aug 2026
The 8-minute rule: why cart recovery on WhatsApp beats email by 6×
Read more
Deliverability · 04 Aug 2026
Quality rating, explained: how Meta actually decides to throttle you
Read more
Templates · 28 Jul 2026
47 approved templates that get replies (and the 6 that get you blocked)
Read more
Your whole back office, in your pocket.
Approve handovers, check the ledger, see today's bookings and read the queue — from the WhatsAi app.
FAQ
The questions
The questions
everyone asks first.
Still stuck?
No. WhatsAi provisions it as an official Business Solution Provider — number verification, display-name approval and the green-tick application are handled during onboarding, usually inside 48 hours.
Yes, provided it isn't currently registered to the WhatsApp Business app. We'll walk you through migrating it; the chat history on that app stays on the device.
Meta charges per 24-hour conversation window, at rates that vary by country and category. We pass those through at cost as a separate invoice line — the plan price is only the WhatsAi platform.
Not if templates are approved and people opted in. WhatsAi throttles sends, watches your quality rating live, and pauses a campaign automatically if the rating starts to slip.
Most teams send a first campaign within a day. Number verification is the long pole; flow building, catalog sync and CRM connection typically take an afternoon.
Nothing breaks. Extra conversations bill at your plan's overage rate, and we'll flag it in-app before you get there rather than after.
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Talk to us
Tell us what you
Tell us what you
want automated.
One number, one form. We read every message and reply from a person, usually the same working day.
Send this and it lands in our inbox — the form posts straight to our own mail service, no third-party form host in between.
- Sales
- [email protected]New automations, pricing, pilots
- Support
- [email protected]Existing numbers and flows
- Markets
- Sri Lanka · Australia · New Zealand · EuropeLocal billing currency in every market
Your customers are
already on WhatsApp.
Connect your number, point WhatsAi at your documents, and have your first automation answering before lunch.
No credit card · Live in under a day · Cancel anytime